A little guidance

Flower questions, answered.

A few helpful details before you choose your flowers. For anything more specific, our florists are a phone call away.

Can I send flowers to someone else?

Yes. Choose “Someone else” on the product page, add the recipient’s name and phone number, and use the recipient’s address at checkout. You can also ask us to call the recipient before delivery.

How do I choose the flower amount?

Use “How Many Flowers” on the product page to select Standard, Deluxe or Premium. The displayed price updates to match your choice. Product photos generally show the Deluxe size; Standard and Premium change the fullness and number of stems or blooms.

Will my flowers look exactly like the photo?

We preserve the arrangement’s colour and overall feel. If a flower, colour or vase is unavailable, our florists may use an equal-value substitute. Vase size and style can also vary with availability.

Where can you deliver?

Delivery is CAD 17.95 within Edmonton and CAD 18.95 to St. Albert or Sherwood Park. Sundays and Alberta general holidays are unavailable. For an address outside these areas, call the studio before ordering so we can confirm delivery and provide a quote.

Can I include a card message?

Yes. The complimentary handwritten enclosure card fits up to 20 words. A longer message automatically includes a larger card for an additional CAD 1.50, shown before the arrangement is added to your cart.

Can I change or cancel my order, or ask about a refund?

Please call the studio at (780) 429-1637. Tell us about your order so we can help.

What if nobody can receive the delivery?

Please call the studio at (780) 429-1637 to discuss delivery arrangements.

When can I pick up flowers?

Monday–Friday: 10 AM–5 PM. Saturday: noon–4 PM. Sunday: closed. Pickup needs two full hours during shop hours. If fewer than two hours remain before closing, preparation starts at the next opening. Sunday and Alberta general holidays are closed. Please wait for the ready-for-pickup confirmation before coming to the studio.

How should I care for my flowers?

Keep them in a cool spot away from direct sun and heating vents. Check the water daily and top it up with fresh water.

Can you help with a wedding or business enquiry?

Yes. Call the studio or use the Weddings & Events or Corporate Floral page to begin. Please allow at least two weeks for weddings and specially ordered flowers, and contact us early for larger orders.

Not sure where to start?

Talk it through with a florist.

Call 780 429 1637